Peter H. Knutson

Peter H. Knutson

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Knowledge@Wharton

What’s the Future of the Office?

In a new book, Wharton’s Peter Cappelli says the choices employees and employers must make about the future of work could be among the most important they face.

Knowledge @ Wharton - 9/21/2021
How Language Boosts Customer Satisfaction

Using more concrete language can improve customer satisfaction, according to new research from Wharton marketing professor Jonah Berger.

Knowledge @ Wharton - 9/20/2021
How Bankruptcy Bias Contributes to the Racial Wealth Gap

New research from Wharton’s Sasha Indarte shows the role that bias plays in bankruptcy and the racial wealth gap in the U.S.

Knowledge @ Wharton - 9/20/2021