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Christopher D. Ittner

Ernst & Young Professor of Accounting


Professor Ittner’s research focuses on the design, implementation, and performance consequences of performance measurement and cost management systems. His articles have been published in the Harvard Business Review and leading academic accounting, marketing, and operations management journals. He is a senior editor at Production and Operations Management and has served as an associate editor for Accounting, Organizations and Society, Management Science, and several other academic journals. His work on the association between customer satisfaction measures and financial performance received the American Accounting Association’s Notable Contribution to Management Accounting Literature Award.

Professor Ittner teaches the Management Accounting MBA course and executive education sessions on cost accounting and marketing metrics. In addition, he runs management accounting doctoral courses for students from throughout the United States and Europe. He is the recipient of several MBA teaching awards.

Professor Ittner received his BS from California State University, Long Beach, his MBA from UCLA and a Doctorate in Business Administration from Harvard University.

Publications
Christopher Armstrong, Christopher D. Ittner, David Larcker (2011), Corporate Governance, Compensation Consultants, and CEO Pay Levels, Review of Accounting Studies, Forthcoming.
Christopher D. Ittner, D. Larcker, D. Taylor (2009), The Stock Market's Pricing of Customer Satisfaction, Marketing Science, September-October 2009.
M.E. Carter, Christopher D. Ittner, S. Zechman (2009), Explicit Relative Performance Evaluation in Performance-Vested Equity Grants, Review of Accounting Studies, September 2009 (Best Paper Award, 2008 RAST Conference).
Gavin Cassar, Christopher D. Ittner (2009), Initial Retention of External Accountants in Start-up Ventures, European Accounting Review, June 2009.
Christopher D. Ittner (2008), Does the Use of Intangibles Measures for Management Purposes Improve Performance? A Review of the Evidence., Accounting and Business Research, Special Issue 2008.

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Current Research
Christopher Armstrong, Christopher D. Ittner, David Larcker, Corporate Governance, Compensation Consultants, and Executive Pay Levels
Joseph Gerakos, Christopher D. Ittner, Frank Moers, Compensation Objectives and Business Unit Pay Philosophy
Gavin Cassar, Christopher D. Ittner, Ken Cavalluzzo, Alternative Information Sources and Information Asymmetry Reduction: Evidence From Small Business Debt
Francesca Franco, Christopher D. Ittner, Do incentives really matter? Contractual determinants of incentive payouts to employees, management expectations and unit performance

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Knowledge@Wharton
Forging a Link Between Shareholder Value and Social Good, 05/19/2003, Christopher D. Ittner
Technological Wizardry Aside, How Can the Internet Reshape Your Business?, 04/24/2002, Christopher D. Ittner
Tangible Agitation Over a Proposal on Intangible Assets, 09/26/2001, Christopher D. Ittner
It’s Not Just How Many, But Who Gets Stock Options That Matters, 03/19/2001, Christopher D. Ittner
Non-financial Performance Measures: What Works and What Doesn't, 12/06/2000, Christopher D. Ittner

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Honors And Awards
MBA Core Teaching Excellence Award, 2010
Keynote Speaker, Dutch Controllers’ Institute Annual Conference, 2010
Keynote Speaker, European Institute of Avanced Studies in Management, Manufacturing Accounting Research Conference, 2010
Distinguished Visiting Faculty, American Accounting Association Doctoral Consortium, 2009
PricewaterhouseCoopers Distinguished Speaker, Michigan State University, 2008

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Ittner D. Christopher
Christopher D. Ittner
 1326 Steinberg Hall-Dietrich Hall
3620 Locust Walk
Philadelphia, PA 19104-6365
Phone: (215) 898-7786
Fax: (215) 573-2054
ittner@wharton.upenn.edu

Research Interests:
Cost accounting; performance measurement; intangible assets